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Changing your login email address

Whether you've forgotten the email address you registered your account with or you just want to change it, don't worry. It's a very simple…

Mail Forwarding using the same email address

Email forwarding will allow you to automatically forward emails from your support email address to your eDesk account. This help file will…

Troubleshooting: Finding your BigCommerce email addresses

BigCommerce is a popular e-commerce platform allowing you to create an online store and sell products. We understand the importance of delivering…

Connecting Etsy with eDesk

Etsy is a global online marketplace, where people come together to make, sell, buy and collect unique items.  By connecting your Etsy account…

DMarc Compliance

You may have seen the following banner appear at the top of your account:

Sending emails via SMTP in eDesk

There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…

Requesting Shopify reviews

The Shopify integration for eDesk's Feedback allows you to request feedback for the orders you received from your Shopify customers. This…

Requesting WooCommerce reviews

The WooCommerce integration for eDesk's Feedback allows you to request feedback for the orders you received from your WooCommerce customers. This…

Requesting Google Reviews

The Google Reviews integration allows you to request Google reviews based on the orders you received from your marketplaces and webstores.  This…

Connecting Wix from the eDesk App Store

Wix Is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without either…

Requesting PrestaShop reviews

The PrestaShop integration for eDesk's Feedback allows you to request feedback for the orders you received from your PrestaShop customers. This…

Connecting Sears with eDesk

Sears Marketplace is an online ecommerce market that allows you to sell your products as well as advertise them on Sears' website. Connecting…

Configuring your eDesk Mailbox

The eDesk Mailbox is highly configurable and it's super easy to set it up to suit your requirement.  This help file will guide you through…

Connecting Newegg with eDesk

Newegg Commerce, Inc. is an online retailer of items including computer hardware and consumer electronics. Connecting your Newegg account…

Getting started with the eDesk API

The eDesk API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send…

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